CAT3-07 · Telecommunications, Security & Smart Systems

VOIP & IP Telephony Systems

Design, installation, and administration of VoIP telephony systems using IP-PBX platforms for office and enterprise communication environments.

What you will learn

• Explain VoIP protocols (SIP, RTP) and how voice traffic differs from data traffic on a network
• Install and configure an IP-PBX with extensions, trunks, and voicemail routing
• Apply QoS principles to prioritise voice traffic on a shared network
• Diagnose common call-quality issues including jitter, latency, and packet loss

Who it's for

FET students with basic networking knowledge.